Below you will find our Cancellation and Refund Policies. For sleigh rides made online please contact info@nysleighrides.com to inquire about refund eligibility. We determine eligibility based on our Cancellation & Refund Policy below.

Cancellation & Refund Policy...
Lake Placid Sleigh Rides ® 2017 All Rights Reserved. Lake Placid Sleigh Rides 2830 Wilmington Rd. Lake Placid, NY 12936  Tel. 518.241.3388
  • Online reservations: There is a 72 hour cancellation policy for sleigh rides and horseback riding. If rides are cancelled in less than 72 hours, no refunds will be issued. No-shows / Same Day cancellations: No refunds are issued to same-day cancellations or no-shows
  • Any changes to a booking are subject to a $50.00 fee. Reservations can only be changed via email. Please contact Joanna at info@nysleighrides.com​
  • For same day reservations, please call us at 518.241.3388 for weather or snow conditions
  • Prices and times subject to change
  • No discounts offered during holidays
  • Credit Cards are processed at time of booking
  • Online reservations reserved within 24 hours without determining snow coverage and weather conditions such as lack of snow, heavy ice, rain and sleet receive a gift certificate valid for 1 year or the option to reschedule at a later date
  • If weather will prevent us from honoring a booking, LP sleigh Rides offers the customer the option to reschedule at a later date or offers a gift certificate, valid for 1 year, for future use. This policy applies to pre-paid bookings only. 
Eligible Refunds ...

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Call: 888.397.0262