Below you will find our Cancellation and Refund Policies. For sleigh rides made online please contact email@example.com to inquire about refund eligibility. We determine eligibility based on our Cancellation & Refund Policy below.
Lake Placid Sleigh Rides ® 2018 All Rights Reserved. Tel. 518.241.3388
Online reservations: There is a 48 hour cancellation policy for sleigh rides and horseback riding. If rides are cancelled in less than 48 hours, no refunds will be issued. No-shows / Same Day cancellations: No refunds are issued to same-day cancellations or no-shows
Any changes to a same day booking are subject to a $50.00 fee. Reservations can only be changed via email. Please contact us at firstname.lastname@example.org
For same day reservations, please call us at 518.241.3388 for weather or snow conditions
Prices and times subject to change
No discounts offered during holidays
Credit Cards are processed at time of booking
Online reservations reserved within 24 hours without determining snow coverage and weather conditions such as lack of snow, heavy ice, rain and sleet receive a gift certificate valid for 1 year or the option to reschedule at a later date
If weather will prevent us from honoring a booking, LP sleigh Rides offers the customer the option to reschedule at a later date or offers a gift certificate, valid for 1 year, for future use. This policy applies to pre-paid bookings only.
Eligible Refunds ...
Cancellations that have been made 48 hours prior to a booking are eligible for a full refund
Online Bookings: please contact email@example.com to inquire about your eligibility for a refund (less than 48 hour cancellations)
If cancellation is made less than 48 hours prior to the reserved date, gift vouchers in lieu of refunds will be issued
Cancellations by LP Sleigh Rides due to inclement weather conditions or unsafe trail conditions will receive gift vouchers in lieu of refunds or the option to reschedule for another day. This "Rain Check Policy" applies to Online Booking Only
If a customer is unable to postpone or reschedule a ride, LP Sleigh Rides offers a gift certificate in lieu of a full refund.